What happens to my bonus if I request a cashout too early? You lose the active bonus, any unused spins and all winnings tied to them. Your deposited cash and the winnings from it stay in your balance, and you can withdraw them at any time. Finish the 30x requirement first if you want to keep the bonus funds.
Do I need a promo code to get the deposit match? No, the welcome match works through an opt-in when you make your first deposit. The offer does not require Casumo bonus codes, so you only need to select it at payment. If you skip the opt-in, you cannot add the offer later.
Which payout method should I pick for quick access to winnings? Choose MuchBetter, since it sends the money right after the internal review approves your request. Bank transfers can take up to 5 days to arrive. Neither option charges a fee.
Can I play live tables with an active Casumo bonus? Yes, but live games add little or nothing to your wagering progress. Slots count 100%, so use them to clear the requirement and keep live tables for sessions with your own cash. Keep every stake at $5 or less while the bonus stays active.
What documents should I prepare before my first payout? Have a valid government photo ID ready, such as a passport, national ID card or driver's licence. Add proof of address dated within the last 6 months, for example a utility bill. Support may also ask for a copy of your card with the middle eight digits and CVV covered.
